Introduction

At Test & Learn Community (TLC), we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws as stipulated in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 and TITLE 1.81.5. of the California Consumer Privacy Act of 2018. If you have questions or complaints regarding our privacy policy or practices, please contact kelly@forwarddigital.org.

This Statement discloses the information practices for TLC and our subsidiaries' websites, what type of information about our websites' users is gathered and tracked, and how the information is used, shared, or otherwise processed offline. It also describes how cookies, web beacons and other technologies may be used.

Collection of Personal Information

You may choose to give us personal information directly in a variety of situations. For example, you may want to give us your name and contact information to communicate with you, order a product, process an order, register for a service, provide you with a subscription, or do business with us if you are a supplier or a business partner. You may also provide your credit card details to buy something from us or may share a description of your education and work experience in connection with teaching for the TLC Learning Groups for which you wish to be considered. If you tell us that you do not want us to use your information to make further contact with you beyond fulfilling your request, we will respect your wishes.

Registration

When you wish to receive information, download publications, enroll for a live or virtual event, or request a trial, we may ask you to provide your name and business contact information, as well as other information related to your request. We use this information to process your request and communicate with you. This information may, in most cases, also identify you when you visit our websites. We will retain your information for potential future interactions with you.

We may also ask you to register a TLC-ID, in which case you need to provide us with your name, email address, country location, and other information if needed for the purpose for which you are asked to register.

The TLC-ID uniquely identifies you when you visit our websites, request or order a product or service, or use a product or service. Registration with TLC-ID may allow you to customize and control your privacy settings.

Certain TLC products and services may require unique registration specifically for the purpose of providing these products or services. In such cases, registration details provided by you for a product or service will only be used for the specific purpose of providing you with that product or service.

Website visits

We may also collect information relating to your use of our websites through the use of various technologies. For example, when you visit our websites, we may log certain information that your browser sends us, such as your IP address (including information deriving from your IP address such as your geographic location), browser type, version and language, access time, duration of access, and referring website addresses; we may also collect information about the pages you view within our sites, the time you spent on each site and other actions you take while visiting our website.

In addition, we might use technologies that allow TLC to collect certain information about the use of our products and services. For instance to determine whether you've opened an e-mail or clicked on a link contained in an e-mail. For details regarding the technologies we employ, see Cookies, Web Beacon, and Other Technologies below.

Marketing Information

Most of the information we collect about you comes from our direct interactions with you.

When we collect information that pertains to you indirectly through other sources, we ask the providers to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.

When you register for an event, we may collect additional information (online or offline) related to the event organization and during the event, such as participation in sessions and survey results. Events may be recorded, and group photos may be taken. We reserve the right to use photos for promotional purposes. When you provide us with your business contact information (such as by handing over a business card), we may use this to communicate with you.

The information that we collect, either directly or indirectly, may be combined to improve its overall accuracy and completeness and to better tailor our interactions with you.

Use of Personal Information

The following paragraphs describe in more detail how TLC may use your personal information.

Fulfilling your Transaction Request

If you request something from TLC, such as a product or service, a callback, or specific marketing materials, we will use the personal information you provide to fulfill your request. To help us do this, we may share information with others involved in fulfillment. We may also contact you as part of our customer satisfaction surveys or for market research purposes.

Personalizing your Experience on our Websites

We may use the personal information we collect about you to provide you with a personalized experience on our websites and of our services, such as providing you with content you may be interested in and making navigation on our sites easier. We also may use this information to improve our websites.

Providing Support

We may use your personal information to support products or services you have obtained from us, such as notifying you of a product update or fix. We may combine your information with information from other interactions with you to provide you with more valuable suggestions in relation to product support.

Marketing

The personal information you provide to TLC, as well as the personal information we have collected about you indirectly, may be used by TLC for marketing purposes, i.e, to keep you informed about events, products, services, and solutions that TLC sells and which may complement an existing product portfolio. Before we do so, however, we will offer you the opportunity to choose whether or not to have your personal information used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly (please refer to "Privacy Questions and Access" below).

Some of our offerings or events may be co-branded or sponsored by TLC and third parties, such as business partners and solution providers, that use, resell, or complement TLC products or services. Offerings and events that are co-branded clearly indicate when such a partnership exists. If you sign up for these offerings or events, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with those third-party privacy policies to gain an understanding of the manner in which they will handle information about you.

Recruitment

In connection with a job application or inquiry, whether advertised on a TLC website or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout TLC to address your inquiry or consider you for employment purposes.

Use of Information in the Social Computing Environment

TLC provides social computing tools on some of its websites to enable online sharing and collaboration among members who have registered to use them. These include forums, wikis, blogs, and other social media platforms.

When downloading and using these applications or registering to use these social computing tools, you may be asked to provide certain personal information. Registration information will be subject to and protected in accordance with this Privacy Statement, except for the information that is automatically made available to other participants as part of your profile. These applications and tools may also include supplemental privacy statements with specific information about collection and handling practices. Read those supplemental statements to understand what the tools and applications may do.

Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms or applications, is not subject to this Privacy Statement. Rather, such content is subject to the Terms of Use of those applications or platforms, and any additional guidelines and privacy information provided in relation to their use, as well as the process by which you can remove your content from such tools or get help to do so. Please refer to them to better understand yours, TLC's, and other parties' rights and obligations with regard to such content. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside TLC.

Protect the Rights and Property of TLC and Others

We may also use or share your personal information to protect the rights or property of TLC, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law, and when we believe that disclosure is necessary to protect our rights, or the rights of others, to comply with a judicial proceeding, court order, or legal process served on our websites.

Children

Unless otherwise indicated, our websites, products, and services are not intended for use by children under the age of 18.

Retention

TLC will retain your personal information for as long as is required to fulfill the purposes for which the information is processed or for other valid reasons to retain your personal information (for example, to comply with our legal obligations, resolve disputes, or enforce our agreements).

Your registration information will be retained for as long as your account or TLC is active or as needed to provide you with services. If you wish to request that we no longer use your registration information to provide you services, contact us at kelly@forwarddigital.org.

Cookies, Web Beacon, and Other Technologies

As mentioned above, we collect information from your visits to our websites and your use of our TLC Cloud services and our software products to help us gather statistics about usage and effectiveness, personalize your experience, tailor our interactions with you, and improve our products and services. We do so through the use of various technologies, including scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and "cookies".

What are cookies, and why are cookies used

A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as a tag that identifies your computer. While cookies are often only used to measure website usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any personal information, they are also used at times to personalize a known visitor's experience of a website by being associated with profile information or user preferences. Over time, this information provides valuable insight to help improve the user experience.

Cookies are typically categorized as "session" cookies or "persistent" cookies. Session cookies help you navigate through the website efficiently, keeping track of your progression from page to page so that you are not asked for information you have already provided during the current visit, or information needed to be able to complete a transaction. Session cookies are stored in temporary memory and erased when the web browser is closed. Persistent cookies, on the other hand, store user preferences for current and successive visits. They are written on your device's hard disk and are still valid when you restart your browser. We use persistent cookies, for example, to record your choice of language and country location.

How to express privacy preferences regarding the use of cookies

When visiting our websites or online services, you may have the possibility to set your preferences regarding cookies and other similar technologies by using the options and tools made available to you by either your web browser or TLC. If a cookie manager has been implemented by TLC, it will be displayed on your first visit to our website. By clicking 'cookie preferences' at the footer of a TLC website, you can choose and change at any time which types of cookies you would like our websites and TLC Cloud services to use. You can indicate your preference for required, required, and functional or required, functional, and personalization cookies. Here, you can also find more information on the types of cookies used. Using the cookie preferences does not result in the deletion of cookies that are already on your device. You can delete cookies that are already on your device via the settings of your web browser.

While automated browser signals regarding tracking mechanisms, such as "do not track" instructions, you can generally express your privacy preferences regarding the use of most cookies and similar technologies through your web browser. Look under the heading "Tools" (or a similar heading) in your particular browser for information about controlling cookies. In most instances, you can set your browser to notify you before you receive a cookie, giving you the option to decide whether to accept it or not. You can also generally set your browser to turn off cookies. Cookies in our software products can be turned off in the product itself. Since cookies allow you to take advantage of some of our websites' features or features of our software products and TLC services, we recommend that you leave them turned on. If you block, turn off, or otherwise reject our cookies, some web pages may not display properly, or you will not be able to, for instance, add items to your shopping cart, proceed to checkout, or use any website or TLC Cloud services that require you to sign in.

Web beacons or other technologies

Some TLC websites, TLC Cloud services, and software products may also use web beacons or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across TLC's websites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers.

These web beacons usually work in conjunction with cookies. If you don't want your cookie information associated with your visits to these pages or use of these products, you can set your browser to turn off cookies or turn off cookies in the product itself. If you turn off cookies, web beacons and other technologies will still detect visits to these pages; however, they will not be associated with information otherwise stored in cookies.

We use Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display TLC advertising on others' websites based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. We may also include web beacons in marketing e-mail messages or our newsletters in order to determine whether messages have been opened and links contained within clicked on.

In addition, third-party social media buttons may log certain information such as your IP address, browser type and language, access time, and referring website addresses. If you are logged in to those social media sites, they may also link such collected information with your profile information on that site. We do not control these third-party tracking technologies.

Online Advertising

TLC does not deliver third-party online advertisements on our websites, but we advertise our products and services on others' websites. Please familiarize yourself with those website operators' or network advertisers' privacy policies to understand their practices relating to advertising, including what type of information they may collect about your Internet usage.

Links to Non-TLC Websites and Third-Party Applications

To allow you to interact with other websites on which you may have accounts (such as Facebook and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to log in, post content or join communities from our websites. We may also provide you with general links to non-TLC websites.

Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the third-party sites' privacy policies before using the links or applications. TLC is not responsible for the privacy practices or the content of those other websites.

Notification of Changes

If we make any material changes to this Privacy Statement, we will notify you via notification on our website, and as otherwise required by applicable law.

Privacy Questions and Access

If you have a question about this Privacy Statement or TLC's handling of your information, you can send an email to kelly@forwarddigital.org.

Or you can contact us at:

Test & Learn Community

℅ Kelly Wortham

840 S. Weller Ave.

Springfield, MO 65802

United States

In certain cases, you may have the ability to view or edit your personal information online. In the event, that your information is not accessible online, and you wish to obtain a copy of particular information you provided to TLC, or if you become aware the information is incorrect and you would like us to correct it, contact us.

Credit

This Privacy Statement was adopted with permission from Help je Klant Holding BV Privacy Statement under a Creative Commons Attribution 4.0 License (https://creativecommons.org/version4/).